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Outseer Deal Desk Analyst

Primary Location: Wilmington, North Carolina

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Outseer Deal Desk Analyst

Outseer is on a mission to liberate the world from transactional fraud. Our market-leading payment and account monitoring solutions protect over $200 billion in annual payments while increasing revenue and reducing customer friction for card issuing banks, payment processors, and merchants worldwide. Leveraging billions of annual transactions from more than 6,000 institutions across the globe, our identity-based science delivers the highest fraud detection rates and lowest customer intervention in the industry. See what others can’t at outseer.com.

The Deal Desk Analyst is involved in all stages of the sales process from customer quoting to order fulfillment and ensures that field sales team support is conducted in accordance with Outseer’s policies. Responsible for delivering deal analysis and deal structure guidance to sales with the mission to meet fiduciary responsibilities, customer requirements and sales goals which ensure successful execution in new business & revenue generation. This role directly contributes to scalability and efficiency gains in many of our internal processes that impact the overall customer experience and ensures strong relationships between our partners, the field sales organization and finance/legal, supporting revenue generation for Outseer.

This is a highly visible position that requires extensive interaction with senior executives and staff members across the entire organization, especially sales, customer success, marketing, product, finance, support, legal, and professional services. Success in this role will require capacity for establishing a close relationship with key members of these groups, building on collaboration and business critical-thinking skills to assess requests and find solutions that meet stakeholder needs.

You will:

  • Supporting sales creating quotes, project management, troubleshooting and problem solving, tracking and reporting, sales support, and other assigned activities.
  • Proactive effective collaborate with all organizational levels within a fast-moving company, while interfacing between multiple teams worldwide.

Essential Requirements:

  • Draft, evaluate, propose, and negotiate alternative terms taking into account both the needs and expectations of our customers while minimizing our business risk and meeting our corporate objectives.
  • Assists to interpret contractual language and escalate to ensure deals comply with revenue recognition and operational policies
  • Partner with sales leaders to understand close plans and timelines for high-level deals.
  • Provide deal strategy, structuring, review, and business policy advice to sales in an effort to maximize current and future revenue and remain within an acceptable risk profile.
  • Responsible for ensuring non-standard requests received from Sales are communicated clearly, accurately, and adequate justification is provided.
  • Administer approval process for the most complex and high visibility enterprise sales transactions to meet customer’s critical business requirements while expediting sales velocity, and adhering to Outseer operational policies, and accounting & legal practices.
  • Manage assigned queues’ deal & request flow in alignment with priorities communicated by direct leadership.

Desirable Requirements:

  • BS degree and 5+ years of related experience in contract negotiations preferably in an enterprise sales organization.
  • Expertise with Salesforce.com desired
  • Strong ability to manage and prioritize multiple projects, organizational and interpersonal skills, including written and verbal communications as the position interacts regularly with cross functional teams, and management.
  • Must possess excellent communication skills, both written and verbal.
  • Ability to communicate clearly with employees at various levels within the organization, as well as customers.
  • Highly organized and comfortable working in a fast-paced, high-energy environment that is deadline driven; be detail oriented and have the ability to multi-task and manage the day-to-day transactional work with projects, set priorities, and ensure completion of tasks.
  • Proficient in MS Office; with the ability to learn and adapt to other programs such as Saleforce.com (SFDC).
  • Project management; as well as solid analytical and negotiation skills, required.
  • Must possess excellent communication skills, both written and verbal.
  • Strong analytical and problem-solving skills; self-starter with ability to independently identify action items required in any given situation (high-level critical thinking)
  • Ability to analyze, model and recommend the best course of action for complex pricing situations and business decisions.
  • Experience in Direct and Channel Sales model is highly desirable

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RSA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. RSA will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All RSA employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact rsa.global.talent.acquisition@rsa-cybersecurity.com. All employees must be legally authorized to work in the US. RSA participates in E-Verify. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.

Job ID: ADVIS004097
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