Senior consultant, Technical Project Manager
Primary Location: Herzliya,
Additional Location(s): Herzliya, Israel
Principal Service Delivery Engineer
Join us as a Principal Service Delivery Engineer on our Professional Services team in Israel to do the best work of your career and make a profound social impact.
Job ID: R086044
What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.
• Be responsible for service delivery costs, service level and coordination of resources
• Develop and maintain direct customer and broader service delivery relationships
• Assist in implementing delivery management process improvements
• Target opportunities for growth within the customer environment
• Should have strong organizing and planning skills to oversee and efficiently implement program deliverables
• Strong analytical, problem solving, negotiation and organizational skills with strong priority setting and delegation skills.
• 8 to 12 years of relevant experience
• Bachelor’s degree
• Strong proven ability to lead sub-teams