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Sr Software Engineer - IT

Primary Location: Bengaluru, India

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Sr Software Engineer - IT :: Outseer

Outseer, an RSA company, empowers the digital economy to grow by authenticating billions of transactions annually. Our payment and account monitoring solutions increase revenue and reduce customer friction for card-issuing banks, payment processors, and merchants worldwide. Leveraging 20 billion annual transactions from 6,000 global institutions contributing to the Outseer Data Network, our identity-based science delivers the highest fraud detection rates and lowest customer intervention in the industry. See what others can’t at outseer.com. 

What you’ll achieve:
Outseer Fraud Manager is an advanced, omnichannel fraud detection hub that provides risk-based, multi-factor authentication for organizations seeking to protect their consumers from fraud across digital channels. Powered by the AI/ML based Risk Engine, Outseer Fraud Manager is designed to measure the risk associated with a user’s login and post-login activities by evaluating a variety of risk indicators. Using powerful machine learning and fine-grained policy controls, this anti-fraud hub only requires additional assurance, such as out-of-band authentication and transaction signing, for scenarios that are elevated risk and/or violate rules established by an organization. This methodology provides transparent authentication for most of the users, ensuring a frictionless end user experience and high fraud detection rates.
You will:
Provide application support for multiple mission-critical applications in SaaS and cloud environments (Outseer Fraud Manager). You will bring in the right monitoring and app support capabilities to the existing team to make it more effective. Few key responsibilities include;
• Monitor the production, troubleshoots, and resolves application, instance, and/or system issues, able to arrive at RCA write-ups
• Participate in an on-call rotations to provide coverage during off business hours
• Working with Engineering to design automation of procedures, deployment, controls, and Security
• Take part in SaaS Operations technical activities related to supporting, deploying, auditing, and adopting new products and services
• Integrate technologies, processes, tools, and methodologies to mature SaaS Operations services (procedures, application management tools, monitoring and more)
• Communicate deployment and production related activities internally and externally when appropriate

Essential Requirements
• Atleast 3 years of hands-on experience with enterprise application support in hosted and / or cloud environments
• Very thorough UNIX / Linux hands-on experience
• Ability to troubleshoot incidents and provide resolution to environment issues
• Preferably have SQL and / or Cassandra skills including DB schema understanding, sql queries writing, and execution
• Experience with monitoring tools usage and configuration, and ability to debug using logs
• Experience with Reporting and Analytics tools (Elasticsearch/Logstash, Kibana)
• Experience in working with Cloud vendors (preferably Azure)
• Programming & scripting experience is preferred (Python/Linux Shell/PowerShell etc.,)
• Ability to interface with business and technical management
• Experience in working with customers
• Strong commitment to organizational work ethics
• BS/MS in Computer Science or equivalent technical field with 6+ years of relevant experience

Desirable Requirements
• Good understanding of Enterprise product development life cycle
• Good understanding of Security concepts and Secure Development Life Cycle
• Experience in working in regulated environments (SOC, PCI)
• Microsoft Windows Server computing fundamentals – Advantage


Job ID: SRSOF003601
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  • Software Engineer-IT, Bengaluru, Karnataka, IndiaRemove