Archer - Software Senior Engineer

About Archer:

Archer is the industry-leading vendor of enterprise software for governance, risk management, and compliance (GRC). Over a thousand customers worldwide harness the Archer GRC platform and its comprehensive suite of solutions to automate the compliance process, meet their risk objectives, and optimize business.

Archer's goal is to deliver value to customers as rapidly as possible. To support this, we are increasing the efficiency and speed of software engineering and deployment. We are adding staff to our cloud operations team to support transformation of our Development and Operations teams. This is an exciting opportunity for an engineer who has a passion for enabling rapid deployment pipelines and working with cloud infrastructure.

You will have an opportunity to support Archer’s ongoing large-scale AWS cloud initiatives. This will involve you working closely with skilled Development and Operations teams, using your experience to ensure that all needs are met as part of code and infrastructure deployment.

Your expected responsibilities include installing and supporting system software, performing system updates, managing/monitoring alerting functions, performing capacity planning, and conducting version management.  You will work closely with more senior engineers in architecture, operations, and development to ensure a seamless IT support for Archer products. 

Job Responsibilities

• Infrastructure and architecture responsibilities for all database systems and related subsystems, including backup strategies, maintenance plans, disaster recovery, and patching
• Configuring database monitoring and remediating database issues
• Provide production support as needed
• Participate in and improvement of disaster recovery tests
• Administering cloud database infrastructure and continuously improving database resiliency
• Supporting our cloud technologies and services, including system outages and customer requests
• Configuring MS SQL Server for development, production, and non-production environments with best practices, tuning, and optimization
• Automation of database related activities using third party applications, PowerShell, AWS services
• Primary focus on maintenance and support of existing technologies
• Participating in team On-Call rotations
• Participating in resolution of technical issues with Dev and Ops teams

Experience

• 3+ years as MS SQL DBA with mid to strong level knowledge of MS SQL Architecture and internals
• 2+ years AWS EC2/RDS
• 2+ years Windows Server administration including Active Directory
• Familiarity with scripting, IDEs, and version control systems
• Familiarity with CI/CD tools (e.g. GitLab CI, Jenkins)
• Strong written and verbal communication skills
• Undergraduate degree in CS, IT, Data Science, or related field/equivalent work experience

Pluses

• Experience in regulated industries with compliance requirements
• Experience with running SQL on Linux
• Understanding of DevOps and Site Reliability Engineering
• Database development experience

Soft Skills:

• Communicates effectively with both technical and less-technical team members
• Cross team collaboration
• Able to take direction and instruction
• Compassionate and empathetic when communicating with customers to deliver a pleasant experience
• Understands the need for managing change in a system
• Seeks out opportunities to improve the system and make positive changes
• Focused on continuous documentation and delivery of information in an easily consumable form

RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, and any other category protected by applicable country law.

If you need a reasonable accommodation during the application process, please contact the RSA Talent Acquisition Team at rsa.global.talent.acquisition@rsa-cybersecurity.com. RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date